Jefferson Parish Employees Federal Credit Union...
along with a number of other credit unions have been the targets of many phishing attacks. Fraudulent messages via e-mail, recorded phone calls and text messages requesting members/non-members to visit counterfeit websites or call fraudulent phone numbers have been sent by criminals in random mass volumes.
The counterfeit sites and automated phone systems request credit card numbers and/or PINs. Please be reminded that you WILL NOT be asked for your personal information by JPEFCU or any other financial institution, via a website OR a voice recorded phone call OR text message.
We understand that these messages are going to consumers that do not have accounts with our Credit Union. That does not mean you are not at risk. If you provide ANY banking/credit card information, you are at risk of being victimized.
If you have received an email, recorded phone call or text message, you can assist financial institutions in the fight against fraudulent activity by filing a complaint with the Federal Trade Commission (FTC) at 877-382-4357. When you call be sure that you provide the FTC with the phone number you have been asked to call and/or the website you have been asked to visit to provide personal financial information.
If you believe you have responded to a message and provided personal information, please contact us immediately by calling the Credit Union at (504) 736-6144.
PLEASE be reminded that you WILL NOT be asked for your personal information by JPEFCU or any other financial institution, via a website OR a voice recorded phone call OR text message.