EFFECTIVE MARCH 21, 2021 

    The following Contact Information will change.

    Credit Card Payment Information

    • Payments can be made by calling  (866) 632-7925
    • Payments can be made via Access Point.
      • You will need to create an account through Access Point. Go to payments to start the account verification process by setting up a payment. The account verification process can take up to 5 days. The initial payment will not post to your account. Once the account verification is complete, a payment can then be made via Access Point at any time.  Access Point only allows one payment per day. If your payment is due in less than 5 days, please call (866) 632-7925.

      • Payment Address: PO Box 650789, Dallas TX 75265-0789.
      • Payments cannot be made through HomeBranch or the Mobile App at this time.

    Credit Card Correspondence:

    Credit Card Services

    JPEFCU’s credit card program offers members the convenience of worldwide access with our low interest Platinum Select, Platinum Preferred, and Platinum Elite Rewards VISA cards. A few of the special features attributed to our program are:

    • No annual fee for active checking account members and/or certificate members.
    • Payments can be made at any JPEFCU location.
    • Cash advances available at the Credit Union or any ATM
    • Early Fraud Warning
    • 25 Day Grace Periods
    • Round-the-Clock Customer Service
    • MyCardRules is a FREE app you can download on a smart device through the App Store or Google Play to set controls and/or alerts for all cards.
    • View credit card history and pay your balance in full via Access Point

    Traveling Abroad with a JPEFCU VISA Credit Card &/or Debit Card?

    If you’re going to be traveling abroad with your JPEFCU VISA Cards, for security reasons we suggest you notify us beforehand and provide us with your travel dates (departing & returning) so that we may memo your account. If possible, you can also provide JPEFCU with a number where you can be reached.

    Why? It’s for your safety & protection.

    VISA cards are monitored for suspect activity, a very valuable protection service for our cardholders.

    When an unusual transaction occurs, your card may be flagged for your protection until you can be contacted to verify the activity. If you cannot be contacted your card may be blocked-preventing you from using it. Next, JPEFCU would be notified. If we have your travel plans and a number to contact you, we can help you avoid the unnecessary inconvenience of not having access to your VISA card when you need it most.

    Our Platinum Elite Rewards card offers all the benefits available with our other cards, along with:

    • No Annual Fee
    • Gift & Travel bonus Points
    • Warranty Manager Service
    • Auto Rental Insurance
    • ATM Access world-wide

    JPEFCU VISA Platinum Preferred card program offers a low fixed rate with credit limit up to $5,000.00 and if you are a share draft or share certificate account holder, no annual fee! You also receive these great benefits:

    • No Annual Fee**
    • Worldwide Acceptance
    • Members Choice Insurance (optional)
    • Early Fraud Warning
    • Round-the-Clock Customer Service
    • Automatic Payment
    • ATM access world-wide

    ** $20.00 Annual Fee waived for Visa Plantinum Preferred for JPEFCU members with an active Share Draft Account or Share Certificate account.

    The amount of money you place in a special S-VISA share account is pledged against your secured VISA credit limit. This security is a safeguard which allows you to handle your limit without fear of high credit card debt and can help you improve your credit history.

    • Fixed rate
    • Credit limit $250.00 minimum with a $2500.00 Maximum
    • No Annual Fee**
    • No Hidden Fees
    • Worldwide Acceptance
    • Members Choice Insurance(optional)
    • Early Fraud warning
    • Round-the-Clock customer service
    • Automatic Payment
    • ATM access world-wide
    ** $20.00 Annual Fee waived for VISA Platinum Select JPEFCU members with an active Share Certificate Account.