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What You Will Need to Know
How to Weather Any Emergency
Emergency Preparedness Information
What You Will Need to Know
Prepare ahead with a list of important contact information to help you keep in touch with your account & JPEFCU wherever you are, whenever!
Important Contact Information
Main Phone Number (504) 736-6144
Toll Free (855) 736-6144
Jeff 24-Hour Audio Response (504) 736-6555
VISA Credit Card Activation (800) 290-7893
VISA Credit Card Balances (866) 632-7925 or visit DXO
Lost/Stolen Credit Card (855) 293-2458
Lost/Stolen Debit Card or ATM Card (24-Hour) (888) 297-3416
ATM & Debit Card Activation/PIN Change (800) 290-7893
Debit Card Fraud Alert Call Back Number (855) 293-2456
If fraud is detected, you’ll receive a call from (800) 237-8990 and a text message from short code 96923. You can reply directly to any text, call, or email you received from our Fraud Department.
CO-OP Shared Branch (888) 748-3266 or visit co-opsharedbranch.org
How to Weather Any Emergency
Have cash ready as soon as you become aware of a storm in the Gulf of Mexico
Keep supply of personal checks available. Delivery of check orders usually takes 5-7 days
Sign up for direct deposit to ensure your paycheck is deposited into your JPEFCU account as soon as possible
Sign up for JPEFCU’s electronic services that include GeauxJEFF, Bill Pay, e-Statements, Mobile Deposit, Mobile Wallet, and alerts
Order ATM & VISA Debit Cards well in advance to ensure you have “cash back” and purchase capability when you need it
Apply for a JPEFCU VISA Credit Card to have purchasing power if evacuation is needed
Download the JPEFCU Mobile Banking App to have access to your accounts from your phone 24/7